PWDS Team and Contact Details


Director of Regional Pharmacy Training

Ellen Williams

Pharmacy Technician


Ellen is the driving force behind PWDS team; her vision and drive make the team and the training we provide the best it possibly can be. Ellen’s regional and national leadership in workforce planning ensures that the pharmacy workforce is provided the best opportunities to succeed and develop to their full potential and in turn be able to provide the highest level of care to our patients.


Training Programme Directors 


Jen Gilliam

Pharmacy Technician


Accuracy Checking and Pharmacy Technician Programme 

Product Approval Accreditation Programme


Jen is the creative member of our team with excellent communication skills. Her experience spans both, community and hospital pharmacy, as well as IT programme design. She has ensured that the courses under her care have been updated to meet the ever changing needs of our service users, giving her trainees the best possible learner experience.

Twitter: @JenGilliamPWDS



Phil Jones

Pharmacy Technician

Pre and In-Process Checking within Aseptic Services


Phil is an enthusiastic and charismatic member of the PWDS team. Phil started off working in small community Pharmacy before moving onto work in a technical services unit. He then started working in the parenteral services unit at UHBristol Foundation Trust where he is currently the education and training lead. He brings this experience and expertise to his PWDS director role and has a great rapport with all our service users. 

Twitter: @PhilipJonesPWDS  



Kate Postle

Pharmacy Technician

SW Pharmacy Medicines Optimisation Training Programme Unit 1 and 2 

Kate is the bubbly, enthusiastic and environmentally conscious member of the PWDS team. She is highly organised and passionate with a wealth of information and knowledge. She has many years of hospital pharmacy experience, specialising in medicines information in Cornwall, and was helping with the ACPT/PIPC programme for many years before joining the team in 2020. She is committed to improving and providing high quality training and support to pharmacy technicians.

Twitter: @postlekate



Mary Carter

Pharmacy Technician

SW Pharmacy Medicines Optimisation Training Programme Unit 3 

Mary is an extremely motivated, member of the PWDS team with more than 30 years’ NHS experience in a wealth of pharmacy practice settings. She is committed to promoting the pharmacy technician role and providing professional leadership which she hopes will inspire others to provide exceptional person centred care in medicines optimisation.

Twitter: @marycarterPT



Victoria Horton

Pharmacy Technician

Regional Facilitator (South): Pre-registration Trainee Pharmacy Technician Integrated Programme

Vicky is an enthusiastic and motivated Pharmacy Technician, with a passion for education. After spending 10 years in a hospital pharmacy setting carrying out a variety of roles, she moved into General Practice. She is committed to providing support and guidance to both trainees and educational supervisors to ensure future pharmacy technicians are given an excellent learning experience.



Karen Nash 

Pharmacy Technician

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Pharmacy Apprenticeship and NVQ Training 

Karen is the longest serving member of the PWDS team and is always happy to provide advice and guidance. She strives to provide exceptional knowledge and training for the next generation of pharmacy technicians and pharmacy assistants as they step into their new professions.



Dr Helen Ireland


Foundation Trainee Pharmacist Training Programme Director

Pre-registration Pharmacist Training 

Helen is a passionate educator and researcher; her enthusiasm and knowledge is reflected in the high quality training and personal support she provides to both future pharmacists and their supervisors. Helens understanding of the contribution pharmacy teams make to patients’ health and medicines across different practice settings and her awareness of educational literature has resulted in numerous local and national innovations in the design and delivery of pre and post registration training. Helens research interests include professionalism, trainee wellbeing and leadership within the pharmacy team.



Caroline Murphy 



Pre-registration Pharmacist Training 

Caroline has experience of helping others with their learning and development in several areas of pharmacy practice. Caroline uses this expertise, as well as her personable nature, to inspire future pharmacists and support educational supervisors across the region. Caroline also has many great ideas to help continually enhance and develop the training programme.




Business and Administration Support


Phill Pollintine

Team Administrator

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Phill is the first port of call for many of those enquiring about PWDS training. Phill helps to keep PWDS running smoothly by providing a range of administrative support to all the other members of PWDS team.


Renata Sopiarz

Business Support Officer

Renata is the beating heart of the PWDS team, not only does she co-ordinate the smooth running of the department but she also provides invaluable knowledge and support to the team. Renata ensures that PWDS is performing efficiently by pulling on her vast experience of administration and finance.



Contact information

Twitter logo       @PWD_South

tel: 0117 3426677 (Mon-Fri 8.30am - 4.30pm, except Bank Holidays)